FAQ & Regolamento SPA

1. PROMOTER

The promoter is Elahotel srl, with registered office: Via Trento 138, Pescara.

2. DURATION OF POINTS COLLECTION PROGRAM

La raccolta punti del programma Linfa 2022/2023 si svolge dal 01 Luglio 2022 al 31 Luglio 2023. I punti cumulati possono essere utilizzati per richiedere i premi riportati al punto 6 del presente regolamento secondo le modalità di seguito indicate. A fine raccolta i punti inutilizzati saranno azzerati.

3. RECIPIENTS

Participants in the Points Collection program must be identifiable persons, over the age of 18, that are holders of the Linfa Loyalty Card.

4. PROGRAM ENROLMENT

4.1. At the time of enrolment in the program a "points account" is set up that records all of the Participant's operations of collection and use of points.

4.2 By joining the program and using the card, the Participant (Cardholder) fully and automatically accepts these regulations. Elahotel Srl reserves the right to refuse a request for registration if there is a just cause, subject to verification.

4.3 Il modulo di adesione deve essere compilato integralmente e con dati veritieri.
L’errata o incompleta compilazione del modulo di adesione nelle sue parti obbligatorie non consente l’iscrizione al programma, inibisce l’accredito dei punti e la richiesta premi.

4.4 L’ iscrizione al programma è individuale, nominativa e non cedibile a terzi. In caso di modifica dei dati rilasciati in sede di adesione, occorre darne tempestiva comunicazione attraverso invio mail a benessere@hvillamaria.it

5. ACCUMULATION OF POINTS

5.1 For the entire duration of the Points Collection program, holders of the Linfa Loyalty Card, who present their loyalty card when making purchases, will receive one electronic point for every euro spent on a single receipt.

5.2 Points will be calculated on the amount spent, net of any discounts applied.

5.3 The crediting of the points at the time of sale will only take place on condition that the Linfa Loyalty Card holder requests the crediting of the points before the receipt is issued. If this is not the case, and the receipt has been issued, the relevant points cannot be accumulated and will not be credited at a later date.

5.4 Points will only be issued following actual payment for the goods purchased.

5.5 Points from two or more Loyalty Cards cannot be accumulated together. The points accrued are strictly personal and cannot be transferred to other Linfa Loyalty Card holders.

5.6 Nel corso del periodo di validità del programma, l’azienda promotrice si riserva il diritto di assegnare un numero maggiore di punti a fronte di specifiche attività, anche di durata limitata, o a fronte di determinate categorie di prodotti e/o servizi, nonché di includere nella promozione ulteriori categorie di prodotti e/o servizi. Si riserva altresì il diritto di assegnare eventuali sconti o altri benefici ai Partecipanti. Tali eventuali opportunità verranno portate
all’attenzione dei Partecipanti mediante apposite comunicazioni via mail.

5.7 The Promoter reserves the right to remove from the account any points that have not been collected in accordance with the rules. It also reserves the right to close the account, with the consequent impossibility of using the accumulated points, in the event that a Cardholder has participated in a manner that does not comply with these regulations.

6. REWARDS

6.1 Throughout the duration of the Points Collection program, the points accumulated by the Linfa Loyalty Cardholders will entitle them to claim rewards consisting of a DISCOUNT VOUCHER or TREATMENT for sole use at the Linfa wellness centre.

6.2 I buoni sconto/premi dovranno essere spesi entro il 31 Luglio 2023, dal 1 Agosto 2023 non saranno più validi.

6.3 Rewards can be claimed, upon receipt at the Linfa Wellness Centre, once the relevant minimum target has been reached, according to the following table:

Accrued points needed for Discount voucher value or Treatment:

6.4 The discount voucher cannot be converted into cash and its partial use will not entitle you to a refund, in any form, of the residual value that has not been used.

6.5 Once a reward has been generated, the corresponding points value will be deducted from the Linfa Loyalty Card balance used for the transaction.

6.6 The use of a discount voucher by the customer is considered complete with the issuance of the receipt that uses the discount itself.

6.7 The customer may choose and use only one discount voucher per transaction.

6.8 The economic value of the DISCOUNT VOUCHER or TREATMENT does not entitle the Cardholder to accrue points with this transaction.

6.9 Durante il periodo di validità della Raccolta Punti la società promotrice si riserva di aggiungere ulteriori premi che saranno pubblicizzati attraverso apposito materiale pubblicitario direttamente nei punti vendita e sul sito web www.benesserelinfa.it. IL BUONO SCONTO potrà essere utilizzato solo sui percorsi benessere, trattamenti corpo, trattamenti viso e massaggi.

6.10 Once the reward request has been made, it is no longer possible to cancel it and/or recover the points deducted.

7. OTHER INFORMATION

7.1 Other initiatives

Please note that this Points Collection program cannot be combined with other promotional initiatives also in progress during the same period.

7.2 Privacy Policy
Participation in this Points Collection program is carried out in compliance with the Privacy Policy pursuant to Article 13 of Regulation (EU) 2016/679 on the protection of personal data (GDPR).
7.3 Contacts

Eventuali richieste e suggerimenti potranno essere inviate scrivendo a:
benessere@hvillamaria.it